Enable scanning from the software. From the computer desktop, click Start, select Programs or All Programs, select the folder for your HP printer, and then select the option for your HP printer. Double-click Scanner Actions, double-click Manage Scan to Computer, and then click Enable.
HP can identify most HP products and recommend possible solutions.
How does HP install software and gather data?For the best results we recommend you use our download and install assistant.
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
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Removing Installed Software:
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
Installed Software Details:
Removing Installed Software:
Requirements:
HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.
Not sure which drivers to choose?
Let HP identify any out-of-date or missing drivers and software
How does HP use product data collected with this service?Product | File | File size | File name | Item |
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After you upgrade your computer to Windows 10, if your HP Scanner Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Scanner driver is not compatible with the newer version of Windows.
There are two ways to update drivers.
Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.
OR
Option 2: Update drivers manually - Find the correct driver for your Scanner and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.
The Driver Update Utility for HP devices is intelligent software which automatically recognizes your computer’s operating system and Scanner model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.
You can scan for driver updates automatically with the FREE version of the Driver Update Utility for HP, and complete all necessary driver updates using the premium version.
Pricing and licensing overview. To give you a more consistent licensing experience across multi-cloud environments, we transitioned from processor-based licensing to core-based licensing for Windows Server 2019 Datacenter and Standard editions. Windows Server 2019 is the operating system that bridges on-premises environments with Azure, adding additional layers of security while helping you modernize your applications and infrastructure. Windows server versions.
Tech Tip: The Driver Update Utility for HP will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.
Download the Driver Update Utility for HP.
Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.
To find the latest driver, including Windows 10 drivers, choose from our list of most popular HP Scanner downloads or search our driver archive for the driver that fits your specific Scanner model and your PC’s operating system.
If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.
Tech Tip: If you are having trouble finding the right driver update, use the HP Scanner Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.
After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.
After you have found the right driver, follow these simple instructions to install it.