Obviously, you can walk through the process of digging into Device Manager in Windows 10 control panel to uninstall the DisplayLink USB drivers and then reinstall the drivers from scratch, but there's an easier way. Here's how Download (don't run yet) the DisplayLink Installation Cleaner: Download (don't install yet) the latest DisplayLink. USB Network (ASIX 88772A driver) ChromeOS. ChromeOS has built-in support for most DisplayLink-based devices. No driver install is needed. See DisplayLink’s Chromebook page for more detail. Mac Important Information. Before installing an updated DisplayLink driver on Mac, previous versions must be uninstalled followed by a system reboot.

Hi Paul,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

The issue could be related to Display drivers then please try the steps provided to uninstall the Display Adapter from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

  • Open Device Manager
  • Expand the Display Adapter section.
  • Find the Display card Driver.
  • Right click Display card Driver and select Uninstall.
  • Select the check box delete the driver software for this device.
  • Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

  • Click on start, select Control Panel
  • Now click on Programs and select Programs and Features.
  • Find the Display card Driver.
  • Right click Display card Driver and select Uninstall.
  • Reboot the computer after the uninstall process has finished.

For reference please follow the below link:

Hope this information is helpful. Please post in case you have any further issues, I will be glad to help you.

Thank you.

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Hello Ruth,

Thank you for your advice, I am now going to have to reinstall Windows 10 and try this fix.

Regards

Paul

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Hi Paul,

Thank you for the response.

Please perform the above troubleshooting once you have a Windows 10 reinstalled and keeping us posted about the status.

We will be glad to help you.

Thank you.

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Hello Ruth,

I went through your proposed process with the online Dell Technical help and it is there feeling that the hub that I am using or the DisplayLink software is not compatible. As such they are going to replace the hub (Kudoes to Dell for not messing around) and once I receive same, I will reload Windows 10 (next month as I am now out of data) and see how it performs with the replacement port replicator.

Regards

Paul

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Hi,

Once you replace the hub and install Windows 10, please update the status of the issue for further help, if any.

We will be glad to help you.

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Hello Shubham,

After reinstalling Windows 10 all is now working fine. Thank you for your suggestions and help.

Regards

Paul

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