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Hi George,
Microsoft Modern Keyboard with Fingerprint ID. So Microsoft recently released their new keyboard which has a really cool feature embedded into one of the keys. It's a fingerprint scanner.
We appreciate you for being part of Windows 10.
Before proceeding, we need more information to help you better.
Our vision was to blend the Fingerprint reader into a keyboard, so it would appear to be any other key. We iterated relentlessly to improve each layer, making sure they came together to create a flawless typing experience that felt like any other key. Microsoft Modern Keyboard with Fingerprint ID. I have attached the new keyboard to my Surface pro 3, the typing works, however, I am not able to set up the fingerprint recognition. When looking through the devices, the message 'driver is unavailable' is visible under the device. Long and complicated passwords are a thing of the past with the beautifully designed Microsoft Modern Keyboard with Fingerprint ID. The fingerprint sensor is subtly hidden in a normal-looking key and lets you sign in instantly and more securely with one s. Dell Price $127.99. My modern keyboard with fingerprint ID does not connect to the bluetooth. When connected via the USB it shows 'USB Keyboard with Fingerprint ID' in the bluetooth list but says 'Driver is unavailable'.
Kindly follow the below methods and check if it helps.
Method 1:
Update the display drivers through Device manager.
Update biometric drivers
Please follow the steps given here to uninstall and then reinstall the Display drivers.
a) Press Windows +X keys on the keyboard.
b) Select Device Manager.
c) Find and Biometric drivers and expand it.
d) Right-click the Biometric drivers, and click Update driver software.
e) Follow the onscreen instructions to update biometric drivers.
f) Reboot the computer and check.
If the issue persist, follow the below method.
Method 2:
Install the latest updates to the biometric drivers through Windows updates.
Method 3:
The issue might be due to an application in-compatibility to run on Windows 10 Technical Preview. Install the software using the compatibility mode and check if that helps. Refer to the following link to know more about installing application in compatibility mode. The suggestion mentioned in the following link applicable to Windows 10 as well.
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Making older programs compatible with this version of Windows
You can also contact computer manufacturer and You may get in touch with Microsoft Hardware support for further assistance.
I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Thank you.